Shipping Notifications | Automated Tracking Emails & SMS | Starshipit

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For the complete documentation index, see llms.txt.

Keep customers informed with shipping notifications

Send customers live delivery updates with automated SMS and email notifications, reducing support team enquiries. Customise the look and feel of your shipping notifications and choose which ones to send – and when.

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Over 30k retailers use Starshipit to automate their shipping notifications

Starshipit: Your all-in-one platform for order tracking and notifications

Use Starshipit to manage your eCommerce delivery tracking. Create branded tracking pages and automated shipping notifications for each stage of the delivery journey.

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Bhumi cut delivery questions by 50% with customer notifications

Branded tracking and notifications reduced customer order inquiries by 50%, ensuring Bhumi’s brand experience stayed strong from purchase to delivery. Starshipit also aligned with Bhumi’s sustainability goals, reducing waste through automated fulfilment, shipping notifications, and packaging recommendations.

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Send a shipping email for each stage of the delivery process

You’ve got full control over your notifications. Create and send email and SMS alerts at five different stages of the delivery process, including when orders are created, out for delivery and delivered.

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Reduce your tracking status queries

By giving your customers clear and timely shipping notifications throughout the delivery process, you’ll eliminate those pesky “where’s my parcel” questions and save time for your customer service team.

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Use shipping notifications to increase brand awareness

Nurture your customers throughout the delivery process. Promote other products, your social channels and include support contact details.

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Manage your delivery notifications from the Brand Hub

Use our Brand Hub to manage all your brand assets in one place. Manage logos, colours, URLs, social links and more.

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Starshipit is anaward winningtechnology platform

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Recognised by the NZ Hi-Tech Awards, Retail Systems Awards, TIN Awards, NORA Awards, VIP Awards, G2 and more.

Build a world-class shipping notification experience with Starshipit

Send package notifications via email and SMS

Keep your customers in the loop throughout the delivery process with email and SMS updates.

You control your shipping notifications

Say goodbye to default courier updates – use Starshipit to design every aspect of your notifications.

A branded post-purchase experience

Link customers to your branded tracking pages directly from your notifications, creating a seamless post-purchase experience.

Start your 30-day free trial today

Ready to try Starshipit shipping notifications for yourself? Start your free trial today. Best of all, every customer gets free onboarding, training and support – no matter how many orders you ship.

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Learn more with a personalised demo

Want to chat with an expert about how our shipping platform features could work for you? Book a demo with our team today!

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